What are the best resources to learn about SaaS metrics such as gross retention, net retention, cohort retention, LTV / CAC , churn etc.? I would like to gain a deeper understanding of the metrics themselves and also understand what is good / average / bad levels of these metrics for different parts of the SaaS market.
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Comments ( 5 )
a16z has some good articles on the subject.
Google "a16z 16 saas metrics" and it should come up.
That's really helpful, thank you!
https://medium.com/databox-insights/18-metrics-every-saas-company-should-track-8a5045a09190
i gotchu
https://www.scalevp.com/blog
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